Are you planning to fly with Air France from the United States? The Air France New York Office is your one-stop hub for flight reservations, ticket modifications, baggage assistance, and all other travel-related support. Whether you are flying to Paris, connecting to other European cities, or just seeking help with your booking, this office ensures a smooth travel experience.
In this detailed guide, we’ll cover everything you need to know about the Air France office in New York, including location, contact numbers, working hours, and services provided.
✈️ Air France New York Office – Quick Overview
Office Name: Air France New York Office
Location: New York City, NY, United States
Airport Office: John F. Kennedy International Airport (JFK), Terminal 1
City Office Address: (No permanent downtown location; services are typically handled at JFK or online)
Official Website: www.airfrance.us
Customer Service (USA): +1 800-237-2747 (24/7 support)
? Location of Air France Office in New York
At JFK Airport:
John F. Kennedy International Airport (JFK)
Terminal 1 – Air France Check-In Counter
Queens, NY 11430, United States
Terminal 1 serves as the main hub for Air France’s international departures and arrivals.
Open during flight operating hours (typically 3–4 hours before departure).
? Working Hours
Airport Office Hours: 7 days a week – 24/7 (aligned with flight schedules)
Call Center Hours: 24/7 customer support via phone or online chat
? Air France New York Contact Details
Service Area | Contact Info |
---|---|
Customer Service (USA) | +1 800-237-2747 |
Baggage Assistance | +1 800-873-2247 (Delayed/Damaged) |
Group Bookings | +1 800-850-0956 |
Flying Blue (Loyalty) | +1 800-375-8723 |
Email Support | Via Air France Help Center |
Social Media Support | Twitter, Facebook, Instagram – @airfrance |
? Services Provided at Air France New York Office
Here are the key services available at the Air France JFK Airport Office and via their customer support in New York:
✅ Flight Reservations and Modifications
Book new international and domestic flights
Modify or cancel existing bookings
Add extra baggage, seat selection, or meals
Apply travel vouchers or promotional discounts
✅ Baggage Handling Services
Lost, delayed, or damaged luggage assistance
Special baggage (sports, musical instruments, etc.)
Baggage allowance details for different cabins
✅ Check-In and Boarding Help
Help with online and airport check-in
Boarding pass printing and reissue
Travel document verification
Special service requests (wheelchair, minors, etc.)
✅ Flying Blue Loyalty Program Support
Enroll in the Flying Blue program
Check or redeem miles
Upgrade to Elite tiers
Assistance with partner airline rewards
✅ Travel Assistance
Rebooking during delays or cancellations
Airport lounge information
Visa and travel requirement guidance
Refund processing and claims
? How to Get to Air France Terminal at JFK
By Car: Follow signs to Terminal 1 from Van Wyck Expressway or JFK Expressway. Short-term parking available.
By AirTrain: Take the AirTrain JFK to Terminal 1 station.
By Taxi/Ride Share: Uber, Lyft, and yellow cabs serve JFK 24/7.
Public Transit: Use NYC MTA subways to Jamaica Station or Howard Beach, then transfer to AirTrain.
? Air France Flights from New York (JFK)
Air France operates multiple daily flights from New York to France and beyond, including:
JFK to Paris-Charles de Gaulle (CDG) – Non-stop
JFK to Nice, Marseille, Lyon (via CDG connections)
Connections to Europe, Africa, Asia, and the Middle East
All long-haul flights are operated by Boeing 777 and Airbus A350 aircraft, offering Economy, Premium Economy, and Business Class cabins.
? Why Visit the Air France New York Office?
You may want to visit or contact the Air France JFK office in the following cases:
You need urgent ticket rebooking or refund
There’s a problem with your baggage
You require in-person support for special travel needs
You prefer to book your flights offline
You're managing a corporate or group itinerary
? Alternative Support Channels
Aside from the physical office, you can get quick help through:
Live Chat: Available on the official website
Mobile App: Book flights, manage trips, and check in
Flying Blue App: For loyalty program members
Social Media: Fast responses on Twitter/X, Facebook
✈️ Tips for Flying Air France from New York
Arrive at JFK at least 3 hours before departure for international flights
Pre-select your seat and check-in online to save time
Use SkyPriority lanes if flying in Business or Elite status
Consider purchasing extra baggage or meal upgrades in advance
Monitor flight status via Air France mobile app or airport screens
? Conclusion
Whether you’re flying for business or leisure, the Air France New York Office at JFK provides comprehensive support for all your travel needs. From booking assistance and baggage help to loyalty benefits and special services, the professional team ensures a premium travel experience from the heart of NYC.